Track Your Parcel
Track Your Parcel
Order Tracking Information
Track your Cilzio order and get real-time updates on your shipment status. Enter your tracking number to see the current location and estimated delivery date of your package.
How to Track Your Order
- Check your email for the shipping confirmation message
- Locate your tracking number in the email
- Use the tracking number with the carrier's tracking system
- Monitor your package status and delivery updates
Tracking Number Location
Your tracking number can be found in:
- Shipping confirmation email sent after your order ships
- Order confirmation page
- Your account order history (if applicable)
Shipping Carriers
We ship with reliable international carriers. Your tracking number will work with the carrier specified in your shipping confirmation email.
Delivery Timeframes
Typical delivery times:
- Order processing time: 3 business days
- Shipping time: 1-9 business days (varies by destination)
- Total delivery time: 4-12 business days from order placement
Tracking Issues?
If you're having trouble tracking your order:
- Wait 24-48 hours after receiving tracking number for updates
- Verify you're using the correct tracking number
- Check with the correct shipping carrier
- Contact our support team for assistance
Order Not Shipped Yet?
Orders are typically processed within 3 business days. You will receive a shipping confirmation email with tracking information once your order ships.
Need Help?
If you have questions about your shipment or need tracking assistance, please contact us:
Email: support@cilzio.com
Phone: +86 13641404648
Company Information
Shenzhen Southern Intelligent Technology Co., Ltd.
Room 303, Building A2, Fuying Second Industrial Zone, Jian'an Road, Fuhai Street, Bao'an District, Shenzhen, Guangdong, China
Postal Code: 518104