EU Product Safety Information

EU Product Safety Information

Product Safety Compliance

Shenzhen Southern Intelligent Technology Co., Ltd. is committed to ensuring all products sold in the European Union comply with applicable EU safety regulations and directives.

CE Marking

Our smart wearable products carry the CE marking, indicating conformity with EU health, safety, and environmental protection standards. The CE marking demonstrates compliance with relevant EU directives including:

  • Radio Equipment Directive (RED) 2014/53/EU
  • Restriction of Hazardous Substances (RoHS) Directive 2011/65/EU
  • General Product Safety Directive 2001/95/EC

Product Safety Standards

All Cilzio smart wearable products meet the following safety standards:

  • Electrical safety requirements for wearable devices
  • Electromagnetic compatibility (EMC) standards
  • Radio frequency exposure limits
  • Battery safety and performance standards
  • Material safety and chemical restrictions

User Safety Information

Please read and follow all safety instructions provided with your product. Important safety information includes:

  • Proper charging and battery care instructions
  • Water resistance limitations and proper use
  • Skin sensitivity and allergic reaction warnings
  • Electromagnetic interference precautions
  • Proper disposal and recycling information

Responsible Person in the EU

For EU product safety compliance inquiries, please contact:

Company: Shenzhen Southern Intelligent Technology Co., Ltd.
Email: support@cilzio.com
Phone: +86 13641404648

Product Recalls and Safety Notices

In the event of a product safety issue or recall, we will notify affected customers directly and provide instructions for returns or repairs. Safety notices will also be posted on our website.

Contact Information

For product safety questions or concerns, please contact us:

Email: support@cilzio.com
Phone: +86 13641404648

Company Information

Shenzhen Southern Intelligent Technology Co., Ltd.
Room 303, Building A2, Fuying Second Industrial Zone, Jian'an Road, Fuhai Street, Bao'an District, Shenzhen, Guangdong, China
Postal Code: 518104